The Ceremonies & Fan Engagement is responsible for:

• Assisting with all pre- and post-race celebrations in Victory Circle for all race series.

• Delivery of special VIPs to specific locations at precise times during pre- and post-race celebrations.

• Assisting with other activities as needed, including pre-race parade lap, directing dignitaries, escorting groups and helping with fan activities throughout the weekend.

• Assisting with experiences for specialized programs such as the Champions Club and Rookie Racers throughout race weekend. 

• Assisting with additional fan experiences such as autograph sessions, group tours, and more. 

• Be an extra set of hands for other volunteer teams during down time. 

• Be a friendly ambassador to all fans and have fun!

The Credential Center Team is responsible for:

• Welcoming guests and assessing their needs to get them to the right credential table. 

• Providing assistance and answering questions from guests.

• Ensuring safe and efficient traffic flow (stay alert to the build-up of lines).

• Preparing of credentials and ensuring that proper credentials are issued correctly to those authorized to receive them (media personnel, volunteers, staff, service workers and support workers).

• Reporting any questions or issues to Green Savoree Portland staff.

• Be a friendly ambassador to all guests and have fun!

The Grandstands Team will be responsible for:

• Welcoming spectators and providing friendly interactions with fans. 

• Ask fans if they know where they are going/show their tickets before they enter grandstands.

• Assisting fans with finding seats, concessions and facilities. 

• Recommending general admission viewing to fans who do not have a Grandstand ticket.

• Helping resolve ticketing issues such as spectators in wrong seats, views obstructed, etc. when possible.

• Reporting any issues within grandstands to team leader or member of event staff such as smoking, fan altercation, open umbrellas, etc.

• Patrolling the bottom level of each grandstand to politely remove any spectators blocking the view of others.

• Ensuring safe and efficient traffic flow.

• Be a friendly ambassador to all fans and have fun!

• Regularly checking in with Staff Contact. 

The Information Services Team is responsible for:

• Enhancing the fan experience with their knowledge of the event.

• Familiarizing themselves with the event site layout to be able to provide assistance and answer guest questions accurately.

• Showing fans on the map their destination and/or escorting them to the location.

• Assisting fans with locating their seats and/or suite, concessions and facilities.

• Reporting any issues to a team leader or member of the event staff.

• Be a friendly ambassador to all fans and have fun!

The Media Center Team is responsible for:

• Assisting the print, broadcast, online and photo journalists from around the world, including race series, teams, manufacturers, event PR staff, in the pressroom operations of race weekend.

• Photocopying and distribution of event information, results, PR packets, press notes, etc.

• Escorting drivers and media personnel to and from press conferences.

• Controlling Media Center access as well as operating office equipment. 

• Manage food and beverage delivery and supplies in the pressroom such as keeping coolers stocked, coffee area tidy, lunch area organized, etc.

• Please note: the Media Center Team is asked to additionally be available on the Thursday of race week.

• Select volunteers will help with the pressroom set-up earlier in race week and pre-event advance media events.

• Be a friendly ambassador to all fans and have fun!

The Pass Redemption Team is responsible for:

• Welcoming fans and providing them with necessary information.

• Ensuring fans have their mobile Paddock, Champions Club+ or Rookie Racers passes saved to their mobile wallet prior to getting in line.

• Providing assistance accessing mobile passes for fans who are not familiar.

• Scanning passes and exchanging for wristbands and/or credentials. 

• Ensuring digital waivers have been assigned, when applicable (Pit Passes and Champions Club+).

• Providing information on the passes being redeemed such as location of Pit Lane or INDYCAR Paddock, timing for Champions Club or Rookie Racers experiences, etc.

• Be a friendly ambassador to all fans and have fun!

The Photography Team is responsible for:

• Working with the Green Savoree Portland staff to ensure that a full list of required event photos are obtained.

• Providing quick turnaround on key imagery throughout the event weekend, followed by full shots in the weeks after the event finishes.

• Assisting in the capture and turnaround of sponsored items such as images of sponsor activations, signage, hospitality suites, etc.

• Capturing on-track activity as well as off-track such as fan shots, general features and location, off-track events, etc.

• Working with Team Leader to ensure all facets of the event are photographed.

• Be a friendly ambassador to all fans and have fun!

The Social Media Content Team is responsible for:

• Documenting the Race Portland experience for Instagram, Facebook and X.

• Capturing the fan experience through phone (and camera, if desired) photos and videos to be distributed on official social media channels.

• Assisting with executing contests and giveaways.

• Be a friendly ambassador to all fans and have fun!

The Volunteer Services Team is responsible for:

• Acting as runners and roamers who will be assigned to any number of areas through the event weekend.

• Relieving other team leaders requiring extra help or coverage for breaks.

• Dispensing information about the event, race related activities.

• Individuals assigned to this area will report to the team leader but will likely work with different team leaders throughout the weekend.

• Be a friendly ambassador to all fans and have fun!